[Busmanagers] Changing Data in Cases 21

[Maxwell, Noleen N]

Hi Ross,

 I had an ongoing problem with 3 staff members' details either
disappearing entirely or reverting to her maiden name and address
details! This went on for ages and after many phone calls to call centre
and different attempts to fix the problem I found the only way was to
amend the details in old cases then C21 then HRMS all on the same day.
My new staff member had to be added to old cases. Also ensure the staff
code in C21 matched the code in old cases.

 

It's ridiculous that the details don't just transfer over from HRMS.

 

Good luck!

 

Noleen Maxwell

Business Manager

Bayswater South Primary School

Phone: 9720 4147

maxwell.noleen.n1 at edumail.vic.gov.au

 

________________________________

From: busmanagers-bounces at edulists.com.au
[mailto:busmanagers-bounces at edulists.com.au] On Behalf Of McDonald, Ross
RL
Sent: Tuesday, 23 May 2006 9:45 AM
To: Business Managers' Mailing List
Subject: [Busmanagers] Changing Data in Cases 21

 

The ongoing saga for changing data in Cases - 21 - HRMS

 

We have an old Cases person with the initials of a new staff member and
their data has swapped!  Wives and all !!!!

 

 

 

What is the correct sequence of events to make changes to staff details?
To update in 21 does the person have to be added to old Cases?

Old CASES? - then 21?

 

HRMS separately?

 

 

What a nightmare!

 

 

Ross McDonald

Business Manager

Mooroopna Secondary College

ph 58 252 344    fx 58 253 747  mob 0422 844 038

 

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