[Year 12 IT Apps] Tech support summary...

Thu Apr 30 08:57:10 EST 2009

Would it be possible to publish a summary of the survey results when in about a week or so?
It would make good discussion with many school decision makers...mine included!
I for 1 would be interested in the summary.

The results and feedback so far are intrigueing and informative to compare my school with!

Kent.

Kent Beveridge,
I.C.T. co-ordinator
St. Brigids Catholic Sec. College
 http://www.stbc.vic.edu.au/ <http://www.stbc.vic.edu.au/> 
Horsham Ph (03) 5382 3545
kbeveridge at stbc.vic.edu.au
"This email and any attachments may be confidential.  You must not disclose or use the information in this email if you are not the intended recipient.  If you have received this email in error, please notify us immediately and delete the email and all copies.  The School does not guarantee that this email is virus or error free.  The attached files are provided and my only be used on the basis that the user assumes all responsibility for any loss, damage or consequence resulting directly or indirectly from the use of the attached files, whether caused by the negligence of the sender or not.  The content and opinions in this email are not necessarily those of the School."

________________________________

From: itapps-bounces at edulists.com.au on behalf of Kent Beveridge
Sent: Wed 4/29/2009 9:34 AM
To: Year 12 IT Applications Teachers' Mailing List
Subject: RE: [Year 12 IT Apps] OT: Tech support 

3 Techies! impressive.

1.
370.
80+40mobile
Our techie does the lot generally as challenged.(time permitting).

Kent Beveridge,
I.C.T. co-ordinator
St. Brigids Catholic Sec. College
 http://www.stbc.vic.edu.au/ <http://www.stbc.vic.edu.au/> 
Horsham Ph (03) 5382 3545
kbeveridge at stbc.vic.edu.au
"This email and any attachments may be confidential.  You must not disclose or use the information in this email if you are not the intended recipient.  If you have received this email in error, please notify us immediately and delete the email and all copies.  The School does not guarantee that this email is virus or error free.  The attached files are provided and my only be used on the basis that the user assumes all responsibility for any loss, damage or consequence resulting directly or indirectly from the use of the attached files, whether caused by the negligence of the sender or not.  The content and opinions in this email are not necessarily those of the School."

________________________________

From: itapps-bounces at edulists.com.au on behalf of Brendyn Hancock
Sent: Wed 4/29/2009 8:27 AM
To: Year 12 IT Applications Teachers' Mailing List
Subject: RE: [Year 12 IT Apps] OT: Tech support 

1.       3 techs

2.       950

3.       300

4.       All system packages, most applications, all web based, MS Server, linux etc

Brendyn

Brendyn Hancock

ICT Manager

Nagle College

Bairnsdale

51526122

From: itapps-bounces at edulists.com.au [mailto:itapps-bounces at edulists.com.au] On Behalf Of O'Grady, Liam A
Sent: Tuesday, 28 April 2009 9:10 PM
To: Year 12 IT Applications Teachers' Mailing List
Subject: [Year 12 IT Apps] OT: Tech support 

Hi Everyone,

Since a lot of us are involved in running IT at our schools I was hoping to share ideas/stats about how different schools manage technical support and what sort of support is required. In particular I am after answers to the following questions:

1.       How many IT support technicians you have?

2.       How many students?

3.       How many computers?

4.       How many different technologies your technicians support - eg. timetable package, intranet server, webserver, pcs, macs, linux, ..

Thank-you

Liam

Liam O'Grady

ICT Coordinator and Teacher (Maths and IT)

Brunswick Secondary College

Dawson St, Brunswick 3056

School Reception: 9387-6133

Email: o'grady.liam.a at edumail.vic.gov.au

Important - This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education and Early Childhood Development.

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