[Year 12 IPM] OT: Dealt with DELL anyone?

[Terri]

We have 2 labs of Dells and one of HP, the HP have been slower at fixing 
comps than the Dells.

Although, we are one of the most remote towns in Australia, so it is slow to 
get anything repaired.  My Toshiba laptop has been worse again, I have to 
send it to Perth (2300km south) to be repaired, than they send it to Sydney, 
so it travels about 7000 km to ket a keyboard repaired!
Cheers, Terri.
----- Original Message ----- 
From: "Robert Timmer-Arends" <timmer at melbpc.org.au>
To: "Year 12 Information Technology Processing and Management 
Teachers'Mailing List" <ipm at edulists.com.au>
Sent: Saturday, October 28, 2006 4:21 PM
Subject: Re: [Year 12 IPM] OT: Dealt with DELL anyone?


> Hello TJ
>
> we bought two new labs worth of equip just this last term. Equip seems 
> good,
> but as with Anton, dealing with Dell seemed to have been a massive 
> headache
> for our System Adminstrator - lots of phone calls to resolve a single 
> issue
> and missed deliveries schedules are two gripes that come to mind. Part of
> the problem seems to be that everything operates out of Sydney and that 
> you
> are dealing with sales people not techies.
>
> Regards
> Robert T-A
> Brighton SC
>
>
> ----- Original Message -----
> From: <tony at star.melb.catholic.edu.au>
> To: <ipm at edulists.com.au>
> Sent: Friday, October 27, 2006 1:40 PM
> Subject: [Year 12 IPM] OT: Dealt with DELL anyone?
>
>
>> Hi guys.
>>
>> Is anyone able to share experiences about dealing with DELL
>> as a supplier of hardware? (Computers to be purchased, not leased.)
>>
>> Any feedback would be greatly appreciated.
>>
>> Cheers,
>> TJ
>>
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