[Busmanagers] No response from C21 Helpdesk/Gateway

[Sue Gullick]

Definately ring and quote the number.  Give them you timeline.  They will 
get to you by then.  Even though I know they are flat out, you do need to 
get on to them.

Sue Gullick



At 12:32 PM 22/08/2006 +1000, you wrote:

>I logged a call last Thursday with the C21F Service Desk and have an 
>incident number.  But to this moment in time I haven t heard from 
>them.  Is it appropriate to ring the helpline or should I just wait?
>
>
>
>It s a payroll error which I need to have fixed before the end of this 
>week, but I don t want to wait till the last minute.
>
>
>
>Sandy Smith
>
>Business Manager
>
>Wellington Secondary College
>
>
>
>
>
>
>
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Sue Gullick
Business Manager
Park Ridge Primary School (01-5281)
Wentworth Avenue
Rowville 3178 Victoria
AUSTRALIA
Phone: (00613)9752-8555
Fax: (00613)9752-8666
mailto:gullick.sue.e at edumail.vic.gov.au


Important -
This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education & Training..
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