[vet-mm] Photoshop problem

[claire]

Hi Marian,
We have had the same problem as Michelle describes ie when kids are 
running out of disk space, the file appears to save, but it hasn't - 
they look at the file size and it's "0", however they can sometimes view 
a thumbnail. However, as you say it doesn't explain the student that 
couldn't retrieve any of his psd's. We did experience a similar problem 
with Illustrator CS when it was first installed. It was something to do 
with permissions to create temp files on c drive - well I think it was 
that?? My techie solved the problem so I will check with him tomorrow 
and let you know.
On the CS2 issue, I think that version has a few problems that CS1 
doesn't, I can recall reading about issues somewhere but not the 
details. My tech has also seen lots of complaints on his various tech 
forums. We haven't upgraded yet, although there are probably patches and 
fixes or a better build of v2 around. I'll try and get more details for you.
Claire

Stoney, Marian Sy wrote:

>Thanks Michelle,
>That would make sense in most cases I have encountered. It doesn't fully explain the boy who couldn't open a number of files he'd saved though - presumably at least the first few were fully saved? 
>I still have to update to CS2 - I have the licence - I wonder if that might help...
>M
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