[Technical] DEECT Users: Don't Upgrade to Leopard

[Stephen Digby]

Just arrived.....

 
 
Department of Education and Early Childhood Development - Victoria

For all TSSP Service Delivery Managers, Specialist Technicians, School Technicians 

31st October 2007


Circular TS068 - Mac OS X Leopard Knowledge Article for STs


Main Points


.        Apple Computers released their latest operating system Mac OS X 10.5 Leopard on 26th October 2007. As part of the Apple -
DEECD software agreement all iBook / MacBook recipients, Specialist Technicians and Service Delivery Managers will receive a copy of
the OS X 10.5 Leopard upgrade DVD over the coming weeks.

.        Upgrading of current iBook / MacBook's provided under the Notebooks Program from OS X 10.4 Tiger to OS X 10.5 Leopard is
not supported or recommended by The Department at this stage. Issues with eduPaSS and other applications have already been
identified by Specialist Technicians.

.        A draft knowledge article for Specialist Technicians has been produced by the TSSP Team to assist where notebook recipients
have already upgraded to OS X 10.5 Leopard and are now experiencing difficulties with wireless networks, network mounts and network
printers. This article is located at:

 <https://www.eduweb.vic.gov.au/techroom/files/folders/leopard/entry60397.aspx>
https://www.eduweb.vic.gov.au/techroom/files/folders/leopard/entry60397.aspx 

 



Actions Required


.        Advise all iBook / MacBook recipients to remain on the supported OS X 10.4 Tiger platform until upgrade documentation is
issued by the TSSP Team.

.        Utilise the knowledge article to fix Notebooks Program iBooks/MacBooks that have already upgraded to OS X 10.5 Leopard and
are experiencing issues with wireless networks, network mounts and network printers.

 


Additional Information


.        Should you have any questions or queries please contact the DEECD Service Desk on 1800 641 943 or
<http://servicedesk.education.vic.gov.au/> http://servicedesk.education.vic.gov.au. In both cases ensure your query is forwarded to
your Regional Service Delivery Manager.

 

 

 

Robert Hill

Manager

Service Delivery Section

Information Technology Division

 






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