[Year 12 IT Apps] Anatomy of a website disaster - healthcare.gov

[Mark]

Another big IT failure for your collections...

www.washingtonexaminer.com/troubled-obamacare-website-wasnt-tested-until-a-week-before-launch/article/2537381

"Federal officials did not permit testing of the Obamacare healthcare.gov
website or issue final system requirements until four to six days before
its Oct. 1 [2013] launch"

"there were “ever-changing, conflicting and exceedingly late project
directions. The actual system requirements for Oct. 1 were changing up
until the week before,” "

“the hardest part of any technology project is not the technology — it is
the business process decisions, what is the system supposed to do and how
it will it do it.”

"no one organization ... seemed to know how this complex ecosystem of
applications, interfaces, user processes and hardware should all work
together"



-- 

Mark Kelly
mark AT vceit DOT com
http://vceit.com

*I enjoy non-sequiturs because - cows.*
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