[Year 12 IT Apps] FTP to school internal server...?

[George Ciotti]

Hi Brett,

Thanks for your help. My tech support is working on the issues but will not
use FTP. Until I see what he comes up with I am non-the-wiser.

Thanks again

Cheers
George



On 7/21/10 1:30 PM, "Brett Groves" <groves.brett.g at edumail.vic.gov.au>
wrote:

> Hmmm......odd. 
> 
> Joomla normally requires an ftp client account to be created during setup. Is
> it possible that the ftp account doesn't have read/write/execute access to the
> folder in which your website resides??
> 
> It's difficult to try and problem solve without a full and complete picture of
> the situation.
> 
> Ftp can be suppressed according to an IP range etc etc and in fact can be set
> to only include localhost access. There are so many possible variations of
> what could be going on here. Even if you have a bandwidth management tool like
> Exinda installed, the rules on that could be blocking you out.
> 
> Bottom line your Tech staff should be able to resolve it fairly easily and
> there is no real reason to not allow ftp access to your website, in fact it is
> counter productive as you have found out. FTP can certainly be secured to the
> same extent that Apache2 can be secured, as Roland added SFTP is yet more
> secure. There is no point in a website that is not quick and easy to
> update...otherwise might as well use a book :-).
> 
> Regards
> 
> Brett Groves
> (If you get really desperate contact me off list and I will do what I can to
> help groves.brett.g at edumail.vic.gov.au)
> 
> 
> On 19/07/10 23:15, George Ciotti wrote:
>>  Re: [Year 12 IT Apps] FTP to school internal server...? Thanks for the reply
>> Brett. The thing is the test site is open to the web. In other words you can
>> access the site on the web and I can actually get into the backend (we are
>> using a Joomla CMS system) and do most things in the backend except upload
>> media and alter CSS files etc, hence the need for FTP access. Although
>> uploading images and files should be able to be accessed from within the
>> Joomla back end at the very least, this points to the fact that one cannot
>> access the server that the site resides on to alter files.
>> The other, and most important, issue is that I have been told that we cannot
>> use an external ( third party ) ISP. It would be much easier if we could,
>> problem solved in fact, and I did initially recommend this but was informed
>> by our tech support that the department would not allow this setup. ??? Hence
>> we seem to have a convoluted setup with limited and unworkable access.
>> Do you use a third party ISP to house your school¹s front-of-house website?
>> Your reply below seems to suggest you do?
>>  
>> Cheers
>> George
>>  
>> -->
>> The University High School
>> 77 Story Street, Parkville, Vic, 3052, Australia
>> Ph: (03) 9347 2022
>> mobile: 0412934782
>>  
>>  
>> On 7/19/10 9:58 PM, "Brett Groves" <groves.brett.g at edumail.vic.gov.au> wrote:
>>  
>>   
>>> Hi George,
>>>  
>>> Your Techs will need to put the server concerned on the other side of the
>>> DMZ (ie outside the firewall).
>>>  
>>> Why you would set up a 'web server' that wasn't exposed to the web I'm not
>>> sure I understand. Was the server intended just to run your Intranet??
>>>  
>>> It's a fairly simple operation to open up a port to accommodate this, your
>>> ISP will be able to assist.
>>>  
>>> Obviously this being the case you will need to lock down your security on
>>> the server well, eg if you are using Apache2 then link it's login creds to
>>> your active directory (there is heaps on google and Apache's own site on how
>>> to do this) and keep Apache update etc etc. your Techs should be conversant
>>> with protocols for the security of web servers
>>>  
>>> You should then have no difficulty FTPing to the server. If you are using a
>>> Linux based server it is probably advisable to create an FTP user and lock
>>> down the permissions on the folder you serve the web page from (var/www in
>>> Linux by default) to only allow ftp to that user.
>>>  
>>> In terms of other ways to access the server there are quite a few, the most
>>> common are SSH and VNC. SSH is a command line based access protocol and VNC
>>> is a remote desktop type session but neither of these are particularly
>>> suited to transferring large numbers of files from an outside source.
>>> Personally I use Filezilla for ftp and have no problems.
>>>  
>>> Anyhow my 2 cents if I've understood right, hope this helps.
>>>  
>>> Regards
>>>  
>>> Brett Groves
>>>  
>>> On 19/07/10 21:31, George Ciotti wrote:
>>>   
>>>>  FTP to school internal server...? Hi,
>>>>  
>>>> We are currently updating our website and we need to be able to access the
>>>> server from outside the school¹s internal network via FTP or some other
>>>> way. Our techies are saying it is very difficult to do due to the fact that
>>>> the department has a particular firewall which disallows this to occur. Our
>>>> IT manager has attempted to use SRAS School client to no avail at this
>>>> stage.
>>>> Is there anyone out there that is currently able to FTP to their internal
>>>> server from outside of the school? Is there another method? Or does someone
>>>> know who there is to contact from the department regarding this matter?
>>>> Any help and advice would be appreciated.
>>>>  
>>>> Cheers
>>>> George Ciotti
>>>> -->
>>>> The University High School
>>>> 77 Story Street, Parkville, Vic, 3052, Australia
>>>> Ph: (03) 9347 2022
>>>> mobile: 0412934782
>>>>   
>>>>  
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>>  
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>>   
>> 
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>> IT Applications Mailing List kindly supported by
>> http://www.vcaa.vic.edu.au/vce/studies/infotech/itapplications3-4.html -
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>> Association Inc
> Important - This email and any attachments may be confidential. If received in
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-->
The University High School
77 Story Street, Parkville, Vic, 3052, Australia
Ph: (03) 9347 2022
mobile: 0412934782


Important - This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education and Early Childhood Development.
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