[Year 12 IT Apps] OT: Tech support

[Rod Bush]

>
>
> 1.       How many IT support/technicians you have?   6 (Manager,  
> Network, Service, DB developer (FMPRo), Intranet developer (In  
> house) , M Media, Help desk) +  (2 Trainees - 1 day/week) + 0.3  
> curriculum support time release for teaching staff member
>
> 2.       How many students? 1330
>
> 3.       How many computers? around 600 iMac/ mac laptops
>
> 4.       How many different technologies your technicians support -  
> timetable package (First Class) , Papercut,  intranet server, Proxy  
> Server (Mammoth), INGRES (Finances), Library (eKnowledge) - all PC  
> servers;  others a re Mac servers: DNS, MX, Webserver,  Filemaker  
> Pro servers (3), MacXserves (9) plus Macbooks (340 ish), macs (6  
> labs - 180 iMacs); whole school fibre and radio network (Xirrus)
>
>

Rod Bush

ICT Manager
Sacred Heart College
Retreat Rd
Newtown 3220
Victoria, Australia

Ph: 03 5222 0464 (direct)
Fax: 03 52213634
Mob: 0410 471 005
email: rbush at shc.melb.catholic.edu.au



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