[Year 12 IT Apps] OT: Tech support

[Brendyn Hancock]

1.       3 techs

2.       950

3.       300

4.       All system packages, most applications, all web based, MS
Server, linux etc

 

 

Brendyn

 

 

Brendyn Hancock

ICT Manager

 

Nagle College

Bairnsdale

51526122

 

 

 

From: itapps-bounces at edulists.com.au
[mailto:itapps-bounces at edulists.com.au] On Behalf Of O'Grady, Liam A
Sent: Tuesday, 28 April 2009 9:10 PM
To: Year 12 IT Applications Teachers' Mailing List
Subject: [Year 12 IT Apps] OT: Tech support 

 

Hi Everyone,

 

Since a lot of us are involved in running IT at our schools I was hoping
to share ideas/stats about how different schools manage technical
support and what sort of support is required. In particular I am after
answers to the following questions:

1.       How many IT support technicians you have?

2.       How many students?

3.       How many computers?

4.       How many different technologies your technicians support - eg.
timetable package, intranet server, webserver, pcs, macs, linux, ...

 

Thank-you

Liam

 

Liam O'Grady

ICT Coordinator and Teacher (Maths and IT)

Brunswick Secondary College

Dawson St, Brunswick 3056

School Reception: 9387-6133

Email: o'grady.liam.a at edumail.vic.gov.au

 

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