[Year 12 IT Apps] apology -- from the Administrator
Kevork Krozian
Kroset at novell1.fhc.vic.edu.au
Wed Aug 1 12:36:43 EST 2007
Hi Folks,
Once again we are getting into difficulty with the loose use of language.
In more informal circles we may see the use of such language
eg. Are you pinching school property ( someone uses blank photocopy paper for a non photocopy use )
Are you telling tales ? ( someone reports on a current news story or about a student )
Are you spinning a line ? ( are you being vague, careless, lazy, or worse deceptive, manipulative, dishonest )
Don't be a mongrel and share the X or Y resources with the rest of us ( you are nasty and undesirable for not sharing )
The list goes on and on and on ...........
The last thing I would want is to have every post dissected literally as if we were in a courtroom. Too much stress.
A lot of work has gone into lifting the standard of TSSP ( Government schools Technical support to Schools program ) service provision since its inception in 2000.
Just like there are good, bad, indifferent teachers so too we find a range of expertise and performance with TSSPs. There have been teachers who have been charged with criminal
offences and I know of TSSPs who likewise have been charged with such offences. Sad, but the reality.
There are also different standards at different workplaces.
eg . Some workplaces run with a clear hierarchy of " who works for who" and others are more informal and relaxed. Some places jump when the principal walks in and others are more laid back.
The work still gets done in both situations.
Technicians are not the whipping boys ( or girls ) for all technical wish lists or problems as there are many different configurations that can work for any school.
This is not to suggest anyone has intended they are the doormat in a school with any message sent out.
I think Peter makes a number of valid points in a very measured and considered email. Robyn has also acted professionally and appropriately by publically withdrawing any comments that
could be misconstrued as being a direct criticism of the technician.
If we could just stick to the subject matter without the embellishments that seem to be causing the offence we will all be the better for it.
I would hate to see these lists degenerate into what is described by Peter as :
" ....It's when this media is used to pass judgment on other
people's integrity and character, especially when the list members have
never set eyes on the subject or have the full facts of the matter that
you have to question just how productive the list really is. "
I would hope we can continue to make the lists as productive as we can with mutual respect for everyone we work with, for and around.
Best Wishes
Kevork Krozian
IT Manager , Forest Hill College
k.krozian at fhc.vic.edu.au
http://www.fhc.vic.edu.au
Mobile: 0419 356 034
>>> "Atalla, Peter P" <Atalla.Peter.P at edumail.vic.gov.au> 1/08/2007 11:15 am >>>
Over the past few days I have been reading comments on this list about
the TSP at camberwell so lets just be clear about what we are talking
about. Here is the original message:
"We are also a govt school and have edumail. My TSSP says we can't have
Outlook because we would all have to maintain our individual profiles
which we would find too complicated to manage. Is he spinning me a line?
What has edumail got to do with outlook?"
The ONLY, and I stress ONLY, part of this message which is more hurtful
than offensive is the question "Is he spinning me a line?". According
to usingenglish.com "Spinning a line" means "When someone spins you a
line, they are trying to deceive you by lying." (URL
http://www.usingenglish.com/reference/idioms/spinning+a+line.html). Who
here on this list is really in a position to answer this with the amount
of information that was given in the post?
"You were not insulting him/her. You were getting a "second opinion".
I have to disagree with this. The only time that this question would
not be insulting is if the subject in question had no self respect or
morals.
I am astounded that people feel that this is acceptable and that the TSP
is being "touchy" given that "Your TSSP works for YOU" and this message
went out to the TSP's peers and colleges. Obviously there is not a
world wide standard for professionalism but with the people that I have
discussed this matter with it was not considered good form. How would
you feel if comments like this were made about you to your peers BY YOUR
BOSS in a public forum?
TSPs don't know everything about computers and we are usually the first
to admit that. Lists such as this one are a great resource for ideas
and exchange of technical information and TSPs encourage their use for
this purpose. It's when this media is used to pass judgment on other
people's integrity and character, especially when the list members have
never set eyes on the subject or have the full facts of the matter that
you have to question just how productive the list really is.
There are many different network configurations throughout Victorian
government schools and what works in one network may not necessarily be
the best for another. I encourage Robyn to post some more information
about the network at camberwell so that she can get some feedback that
is relevant to her site.
P.
-----Original Message-----
From: itapps-bounces at edulists.com.au
[mailto:itapps-bounces at edulists.com.au] On Behalf Of Stephen Digby
Sent: Tuesday, 31 July 2007 8:04 PM
To: 'Year 12 IT Applications Teachers' Mailing List'
Subject: RE: [Year 12 IT Apps] apology
Touchy !
Usually, when someone gets upset at a query, it is not because of the
insult but rather that they may wish to
curtail any future questioning....
Your TSSP works for YOU.
You were not insulting him/her. You were getting a "second opinion".
Perhaps that was perceived as an insult.
In answer....
Outlook is the preferred email client for all DEET users as it allows
MUCH faster email reception, eaiser user
management of email, much easier access and maintenance of contact
lists; offline access to received emails
(depending on your settings).
I setup all staff emails as plain pop3 connections so that all email
content is retained on the local machine
for offline reading and composition.
Setting the option so that email is left on the EduMail server until
deleted from the local machine allows
emails to be accessible via browser as well.
Using the Exchange settings IS confusing as users often see duplicate
folder sets for the remote copies as
well as for the local copies.
Suggest that staff who have access to personal computers (e.g.
notebooks) should always use a local mail
client (even if it is simply Outlook express or an integrated browser
client).
Only people who should stick to web based access are those with no
personal computer and thus would not
benefit from its ability to deliver a faster more efficient connection.
====================================================
Stephen Digby, Learning Technology Manager
mailto: admin at cheltsec.vic.edu.au
Cheltenham Secondary College www.cheltsec.vic.edu.au
Ph: 613 955 55 955 Fx: 9555 8617 Mb: 0431-701-028
====================================================
Brain cells come and brain cells go, but fat cells live forever. Steven
Wright
On Fri, 27 Jul 2007 14:07:19 +1000, Robyn Dunn wrote
> We are also a govt school and have edumail. My TSSP says we can't
> have Outlook because we would all have to maintain our individual
> profiles which we would find too complicated to manage. Is he
> spinning me a line? What has edumail got to do with outlook?
====================================================
Stephen Digby, Learning Technology Manager
mailto: admin at cheltsec.vic.edu.au
Cheltenham Secondary College www.cheltsec.vic.edu.au
Ph: 613 955 55 955 Fx: 9555 8617 Mb: 0431-701-028
====================================================
I don't have to walk my dog anymore. I walked him all at once. Steven
Wright
-----Original Message-----
From: itapps-bounces at edulists.com.au
[mailto:itapps-bounces at edulists.com.au] On Behalf Of Robyn Dunn
Sent: Tuesday, 31 July 2007 6:10 PM
To: itapps at edulists.com.au
Subject: [Year 12 IT Apps] apology
My TSSP was very offended by my questions to this list last Frday. I
would like to unreservedly apologise to
anyone who I have offended by any comments or queries I have made to
this list
--
Ms. Robyn W. Dunn
L.T. Co-Ordinator
Camberwell High School
email: du at camhigh.vic.edu.au
phone: 98360555
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Important - This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education.
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