[Year 12 IPM] Staffing for IT Support/Technician Team

[lgusak at ansonic.com.au]

Hi All,

The admin at my school (Aitken College) want to re-structure the IT
Support/Technician department. The school has grown over the years which
has resulted in a large increase in the number of computers on the school
network.

I was wondering if anyone out there could provide me with the following
information relating to their place of employment.

How is the IT Support/Technician teams structured at your school? What are
the ratios for PC numbers to number of students and PC numbers to
Technicians? Do you have only internal I.T support or are you provided
with support from external parties (i.e. experts).

One last request, are your staff provided with Desktop computers or Laptops?

Thank you

Lucy Gusak
Head of Inforamtion Technology Faculty
Aitken College