[Informatics] Census user flow

[Mark]

Hi, data providers.

Census user experience (UX) time.

- Upon starting the census, one is given a passcode to let one exit the
process and resume later. Nice security.

- It's interesting how in Q11 the countries of birth are chosen and
ordered. No drop down list. Seven named countries, apparently in order of
likelihood based on the 2011 census. A textbox for "Other". This might be a
good Q - ask kids how they would create a form to get this data, and
justify their decision.

- Q15 (Language spoken at home) also has a similar structure. Mandarin is
the second option, after English.

- The online form introduces logical streamlining of inputs based on
previous answers. Irrelevant Qs are never asked, or even seen.

- Q13 is another example of a smart form. The father's country of birth
(apparently) defaults to the COB of the respondent. If they differ, there's
a textbox for "Other".

- Answers flash a green border when a good answer is given. Nice feedback.

- Each Q has a "More Information" link rather than taking up space onscreen
with potentially unnecessary verbiage.

- Q17 uses checkboxes to select ancestry, with 2 textboxes to add "other"
data. I didn't like this question, since it was vague about how many
generations one could/should go back. Six generations ago, my ancestors
were English/Irish. Is that what they want? The help says to "consider the
ethnic or cultural origins of the person's parents and/or grandparents as a
guide" but parental COB was already asked for. Odd. Also, "Australia" (the
COB of me and my parents) appeared as the seventh and last checkbox. Should
it not have been put first?

- Q18. Jedi Knight is conspicuously absent as an option for religion.

- The number of questions per page is interesting. Some scrolling is still
needed.

- All screens have a footer navbar with links to
Privacy
Security
Disclaimer
Copyright
Contact us
Sitemap

Q21 - "Does Mark ever need someone to help with, or be with them for,
communication activities? For example: understanding, or being understood
by, others." I wanted to say "Edulists" but there was not a textbox for
that.

Q23 - "Number of births" is not asked if one's sex is male. I wonder which
pressure group is going to complain about this.

- The left side of the screen is a map of one's progress through the data
collection process. It's nice to have context.

- The exit screen has links to Twitter etc to "Share" that you've done your
"bit for Australia".  Awww. *Nice*.

- The site was very responsive at about 1:10 pm on the day of the census.
There was no lag in moving between pages or showing help.

- The colour scheme was basically green. (Maybe it would have been
different if I'd claimed to be an eight year old Vietnamese girl with a PhD
and twelve children.)

Mark


On 9 August 2016 at 13:10, Mark <mark at vceit.com> wrote:

> I say, chaps.
>
> The census experience will be a good opportunity to examine and evaluate
> the site's user flow and user experience. Absolutely spiffing.
>
> And security... I bet some's already cracked the login code algorithm and
> posted a login generator somewhere online.
>
> Mark
>
> --
>
> Mark Kelly
>
> mark at vceit.com
> http://vceit.com
>



-- 

Mark Kelly

mark at vceit.com
http://vceit.com
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