[Busmanagers] Reversing a family unallocated receipt

[Judy Wills]

I would reverse the full receipt and process a new one for $122.00. Had a
problem last year doing a part reversal so unless there has been a fix in an
upgrade, I would be safe rather than sorry.
Judy Wills
Business Manager
Glendal Primary School

  _____  

From: busmanagers-bounces at edulists.com.au
[mailto:busmanagers-bounces at edulists.com.au] On Behalf Of Sparkman, Rosemary
D
Sent: Thursday, 1 February 2007 9:21 AM
To: Business Managers' Mailing List
Subject: [Busmanagers] Reversing a family unallocated receipt



Good morning everyone,

 

Can someone please confirm that this advice I received from the help desk is
correct as it contravenes the manual.

 

I entered and processed an unallocated receipt (eftpos) on 30th Jan for
$322.  

On 31st Jan I was asked for a refund of $200 which I did by eftpos also.

 

Can I reverse the unallocated receipt in full and then enter a new receipt
for $122 - or do I do as advised by the help desk.

I was advised that I could do the reversal for the $200 but the manual says
that you can only do a reversal for the full amount of the receipt.

 

Which is correct?

 

Regards

Rose Sparkman

Waverley Meadows P.S.

9561 2879

 

 

 

 

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