Password Problems

Q: I am confused . How many passwords are there?

A: There is a password for the web areas that is for teachers only. You can request a password from Request a Password . Secondly, there is a password for reading newsgroups. This is a public password found on the using a newsreader link .Finally, there is a password for managing your subscription of each list ( one per list ) but this is only sent on subscribing to a list.

Q: I am having trouble accessing the password protected areas on your web site, can you help ?

A: Most reported problems are related to the network setup with proxy issues.  For example, access from school isn't working, but from home using the same operating system and browser all is well.  You may also need to speak to your network manager if you are not having success. If after satisfying yourself that the network is behaving as you expect for full internet browsing access, consider the following: 

• I assume you have received your username and password. These are case sensitive. 
• The secure areas can be opened with any browser including Internet Explorer, Netscape and Opera. 
• For each web site ( IPM, IS, VET, Yr11 etc ) you should get into the first page that asks for authentication by entering the Username and Password sent (note, there is no letter "o" , all instances are the digit zero).  If you arrive at the next page, you are successfully in the secure area. This is a list of links to actual files.
• Once you are at this page that shows links to the actual files you can either save a file to your hard drive or by clicking on it attempt to open it in the browser.
• Save the file in the link directly to your hard drive rather than open it in the browser. This is by clicking the Right mouse button, Save Target as, Save or OK. Once saved open it from your hard drive using Word, Excel etc. 
• Alternatively, clicking cancel on all subsequent authentication requests after the first successful one will eventually open the file in the browser also.