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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Jim,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>This is great . Many thanks.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Kevork
Krozian<o:p></o:p></span></p>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Digital
Learning Manager<o:p></o:p></span></p>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Forest
Hill College<o:p></o:p></span></p>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>k.krozian@fhc.vic.edu.au<o:p></o:p></span></p>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mobile:
0419 356 034<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
tech-bounces@edulists.com.au [mailto:tech-bounces@edulists.com.au] <b>On Behalf
Of </b>Jim Maunder<br>
<b>Sent:</b> Friday, 30 October 2009 12:23 PM<br>
<b>To:</b> Technical Discussion in Schools Mailing List<br>
<b>Subject:</b> Re: [Technical] Netbooks/Laptops/Notebooks program Year 7 next
year<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>Where to start?<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>My school has been a 'laptop
school' for almost as long as MLC - we have about 500 girls from yr5-12 who
have their own lappies, and I have been looking after them for nearly 10 years.
However, this does not mean I know everything and my/our way is the only way -
far from it.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>The 3 most important things
are support, support and support. When a lappy breaks down you need it fixed
promptly and with a minimum of fuss. You need an easy way to log repair jobs.
Our laptops come with 3 year warrantee and 3 year insurance. Warrantee
repairs are done on site same or next day, likewise non-catastrophic insurance
repairs. (I've seen 2 that have been run over by mum's car in the last 2-3
years)<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'><img width=32 height=32
id="_x0000_i1025" src="cid:MMHETPCLCLEJ.GW%7d00002.BMP"><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>If they can't fix a lappy in
2 days we can get a loan machine.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>I like students to use the
carrybag (Targus hard padded bag) the lappy comes on, but most students just
put it in their backpacks to go to and from home, and just carry it around with
their books during the day. As a result the lappies soon become battle scarred.
This is an issue school management do not support me on.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>I keep a supply of power
adapters - when a student's charger stops working I can replace it on the spot,
then put the replacement back into stock. Adapters break at the tip or where
cable to the lappy comes out of the brick, or stop working for unknown reasons.
The 1st two cases can be reduced by careful handling of the adapter (don't wind
the cable around the brick, don't tip the lappy up while plugged in) but as
long as there are no obvious breaks in the cable the adapter will be replaced
under warrantee. When a student loses an adapter I can sell them a new one.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>You need handy powerpoints
the students can use to charge laptops - consider hanging GPOs from the ceiling
of classrooms. (Frankston High does this well). You need a convenient way for
students to print. The school has 100% wireless coverage.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>As you might guess from the
pic we get Toshiba lappies from our supplier, and I am quite happy with them,
particularly because the supplier provides the 3 most important things
mentioned above very well. The Toshiba might not be the best laptop, but they
are adequate and the support makes them the best for us. Most students and
staff get Toshiba lappies through our supplier, but some bring their own. Some
brands I like judging from my experience in setting them up for school and
subsequently supporting them are Lenovo, Sony, HP/Compaq as long as they are
not plasticy sub $1000 Green Guide specials. There are a handful of netbooks
here, and while I like the size etc they seem underpowered for what we need
them to do. Apple iBooks are a separate issue - while they are nicely made and
quite pretty, we will only support them if they are set up with Windows before
I see them. (Of course this rule is more honoured by the exception, but the
price the student pays for bringing me a Mac not running Windows is having to
put up with a grumpy technician. Proxies in Safari - grrr)) Generally I
find that the laptops brought in outside the laptop program require more support
from me - more things seem to go rwong. The ones that come with Chinese version
of Windows are interesting to set up. (Hardest one was one
with German Windows)<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>For software I set up
alternative browsers and email clients (Firefox and Groupwise), MS Office
(without Outlook), things like Graphmatica, Inspiration, Kahootz (but see the
attached checklist). I update the image every term. I set up a sample machine
that the suppliers clone before delivery. I use the same setup for students and
staff.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>I have my own workshop with
a counter that students can come to. Students and staff do not come
in my room unless I invite them. I have enough space to deal with about 10
laptops at a time, but most of that space is covered in junk\\\\ other things
and I can manage 2 - 3 lappies at a time comfortably. There is a space for the
visiting technician. (Why 3 lappy spaces? Even though I'm a bloke I can manage
3 or 4 at the same time, well, one a time in short sessions: eg one doing
a chkdsk, one installing software, one running a virus scan, while typing long
email replies). A nearby boy's school that has laptops has 2.5 the number of
support staff per student than we do, so you'll need to factor that into your
support sums.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>Places to visit? You are
welcome to come here, but see if you can visit Frankston High. Our
supplier Computelec (ph 1300 361988) would be helpful as well. Our account
manager is Narelle. <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>Hope this helps. I'm only
too happy to answer specific questions<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>rgds<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>Jim<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>-----------------------------------------------------------<br>
We have to use this Disclaimer <o:p></o:p></span></p>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>Views, opinions, etc.
expressed reflect those of the author and not<br>
Ruyton Girls' School <br>
-----------------------------------------------------------<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'>Jim Maunder<br>
Laptop Technician<br>
Ruyton Girls School<br>
Melbourne, Australia<br>
ph 9290 9374<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'><br>
<br>
>>> Kevork Krozian<K.Krozian@fhc.vic.edu.au> 30/10/2009 10:57 AM
>>><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Hi
Folks,</span><span style='font-size:10.0pt;font-family:"Courier New"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Sorry for the cross
posts.</span><span style='font-size:10.0pt;font-family:"Courier New"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>We are at an
important crossroad/milestone in our school regarding Netbooks/Laptops/Notebooks
for Year 7 next year.</span><span style='font-size:10.0pt;font-family:"Courier New"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>We are committed to
introducing new Netbooks/Laptops/Notebooks in 2010 which students keep, take
home, are responsible for and need to manage. I know it sounds like horse
before cart but we are determined to make it work.</span><span
style='font-size:10.0pt;font-family:"Courier New"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>We are keen hear
from any other school expecially regarding any pitfalls, issues, preferred
choices for brands, reliability, service, software and hardware, application
installations, warranties etc etc.</span><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>I would say feel
free to email me off list but I am sure others would like to hear about these
experiences for their own research also.</span><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt'>As usual if none of this interests a subscriber there
is the delete button. </span><span style='font-size:10.0pt;font-family:
"Courier New"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt'>With thanks</span><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Kevork Krozian<br>
Digital Learning Manager<br>
Forest Hill College</span><span style='font-size:10.0pt;font-family:"Courier New"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><a
href="mailto:k.krozian@fhc.vic.edu.au">k.krozian@fhc.vic.edu.au</a><br>
Tel: 0419 356 034</span><span style='font-size:10.0pt;font-family:"Courier New"'><o:p></o:p></span></p>
</div>
<p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt'><span
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