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<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#1F497D">OK, so a booking system has a 0.01% error rate, I’m really hoping that other systems in the airline industry don’t have the same tolerance
levels, especially when I’m on the plane! </span></a></p>
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<p class="MsoNormal"><span style="font-size:16.0pt; font-family:"Arial","sans-serif"; color:#1F497D">“</span><span style="font-size:11.0pt; font-family:"Georgia","serif"; color:black">Sabre is one of four or five major software providers to airlines, and while
the systems “work 99.99 percent of the time,” says Boyd, “it’s that .01 percent” of problems that causes massive headaches for airlines and travelers. And it won’t end anytime soon.”</span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:black">Damien</span></b><b><span style="font-family:"Arial","sans-serif"; color:black">
</span></b><b><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:black">Atkinson-Buck</span></b><span style="font-family:"Arial","sans-serif"; color:#1F497D"><br>
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:black">Head of Learning Area: Technology/Arts</span><span style="font-family:"Arial","sans-serif"; color:black"> </span><span style="font-family:"Arial","sans-serif"; color:#1F497D"><br>
</span><span style="font-family:"Arial","sans-serif"; color:#1F497D"><img width="750" height="2" id="_x0000_i1026" src="cid:image001.png@01CE3C25.D9B69080"></span><span style="font-family:"Arial","sans-serif"; color:#1F497D"></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> Mark [mailto:mark@vceit.com]
<br>
<b>Sent:</b> Thursday, 18 April 2013 8:00 AM<br>
<b>To:</b> Year 12 Software Development Teachers' Mailing List<br>
<b>Subject:</b> [Year 12 SofDev] A Brief History of Airline Software Screwups</span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#333333">"Frequent fliers have grown accustomed to a certain amount of inconvenience, but with completely computerized booking systems, one minor glitch is enough to
shutter not just a single flight, but an entire airline. And it seems to be happening with increasing regularity..."</span></p>
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<p class="MsoNormal"><a href="http://www.wired.com/autopia/2013/04/airline-software-screw-ups/">http://www.wired.com/autopia/2013/04/airline-software-screw-ups/</a><span style="font-family:"Arial","sans-serif"; color:#333333"><br clear="all">
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<p class="MsoNormal">--</p>
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<p class="MsoNormal">Mark Kelly</p>
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<p class="MsoNormal">mark AT vceit DOT com</p>
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<p class="MsoNormal"><a href="http://vceit.com" target="_blank">http://vceit.com</a></p>
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