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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Correct Claudia,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>The only entities in DFDs are external to the business. Staff are not shown as they are working to complete the processes.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>The UCD would show the receptionist as the actor as you would want to see who is doing the task.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Regards<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:5.0pt;margin-left:0cm'><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'>David Howard</span></b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'><br></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'>Acting Head of IT & Online Learning </span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'><br><br><img width=224 height=75 id="Picture_x0020_1" src="cid:image001.jpg@01CBEED4.AF70E500" alt="https://www.stmichaels.vic.edu.au/layout/siglogo.jpg"></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'> </span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'><br><br></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'>25 Chapel Street, St Kilda VIC 3182 Australia</span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'><br></span><span style='font-size:6.0pt;font-family:"Arial","sans-serif";color:#2D72A3'><br></span><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'>Phone </span></b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'>+61 3 8530 3272 </span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'><br></span><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'>Fax </span></b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'>+61 3 9510 9392 </span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'><br></span><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'>Email </span></b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'><a href="mailto:dhoward@stmichaels.vic.edu.au">dhoward@stmichaels.vic.edu.au</a> </span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'><br></span><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'>Website </span></b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'><a href="http://www.stmichaels.vic.edu.au/">www.stmichaels.vic.edu.au</a></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'><br></span><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'>CRICOS Provider</span></b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'> 00345G</span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'><br><img border=0 width=156 height=24 id="Picture_x0020_2" src="cid:image002.jpg@01CBEED4.AF70E500" alt="https://www.stmichaels.vic.edu.au/layout/siglogo2.jpg"></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'> </span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#2D72A3'><br><br><img border=0 width=34 height=32 id="Picture_x0020_3" src="cid:image003.jpg@01CBEED4.AF70E500" alt="https://www.stmichaels.vic.edu.au/layout/siglogo3.jpg"><br></span><span style='font-size:8.5pt;font-family:"Arial","sans-serif";color:#2D72A3'>Please consider the environment before printing this email.</span><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:navy'><br><br></span><span lang=EN-US style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> sofdev-bounces@edulists.com.au [mailto:sofdev-bounces@edulists.com.au] <b>On Behalf Of </b>Claudia Graham<br><b>Sent:</b> Wednesday, 30 March 2011 11:39 AM<br><b>To:</b> Year 12 Software Development Teachers' Mailing List (sofdev@edulists.com.au)<br><b>Subject:</b> [Year 12 SofDev] DFD/UCD<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi all,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have a case study where a receptionist takes down details from a client over the phone then enters that into the ‘software’ at a later date, with some invoice/bill ultimately being sent to the client.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Am I correct that the DFD should not show the receptionist just the client and the data flows from them?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Also when I then do the UCD does the receptionist become an actor as this is a ‘role’ in the system?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Students seem to be getting the connection between DFDs and UCD I’m just trying to work through the place of some personnel that have traditionally fallen into being the ‘system’.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks<o:p></o:p></p><p class=MsoNormal>Claudia<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial Black","sans-serif";color:maroon'>*********************************************************************</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial Black","sans-serif";color:maroon'>Claudia Graham</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial Black","sans-serif";color:maroon'>VCE Coordinator<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial Black","sans-serif";color:maroon'>Overnewton College</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial Black","sans-serif";color:maroon'>9334 0049 (direct)</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div class=MsoNormal align=center style='text-align:center'><span 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