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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">We are a P – 12 school with 800 students, and about 80 staff. We have four full time IT Technicians (two are ex-teachers that have retrained who are absolutely
fabulous as they can see issues from both sides) and one part time technician equivalent to four days per week. All have technical qualifications.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">We have roughly 250 iPads at present with this increasing by another 80 next year (staff and all students in years 5 – 7, soon to be years 5 – 8 have their
own iPad). We also have three labs with 24 desktops and another with about 12 desktops. One of the larger labs is being dismantled at the end of this year as we move to more wireless technology. Currently we also have 10 laptop trolleys with 24 laptops
each that float around the school as needed, and various desktops (about 5 – 6 in each room) scattered throughout the primary section of the school. All staff have their own laptop too (as well as the iPad).</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">I believe that for the size of the school we are extremely well resourced with both technical and human resources but this school does make technology a priority
in its planning.</span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#0F243E">Kind regards,</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#0F243E"> </span></p>
<p class="MsoNormal"><span style="font-size:20.0pt; font-family:"Script MT Bold"; color:#0F243E">Michelle Mitchell</span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"><br>
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:#0F243E">Head of Commerce & ICT</span><span style="font-size:10.5pt; font-family:"Arial","sans-serif"; color:#0F243E"></span></p>
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<p class="MsoNormal"><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:#595959"><img width="85" height="76" id="Picture_x0020_1" src="cid:image002.gif@01CDD459.E9E6D750" alt="Description: Description: Description: Description: Description: http://mail.knox.vic.edu.au/TKS_email_logo.gif"></span><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:#595959"><br>
</span><span style="font-size:13.0pt; font-family:"Century Gothic","sans-serif"; color:#0F243E">The Knox School</span><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:#595959"><br>
</span><b><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:#163D6B">A co-educational, independent school with a global perspective
<br>
PRE-PREP TO YEAR 12</span></b><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:#595959">
<br>
220 Burwood Highway <br>
Wantirna South VIC 3152 <br>
Phone: +61 3 8805 3821 <br>
Fax: +61 3 9887 1850 <br>
Website: <a href="http://www.knox.vic.edu.au/">www.knox.vic.edu.au</a></span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">
</span><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:#595959"><br>
CRICOS Provider NO: 00151G ABN: 16 095 158 222</span><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> Paul Golub [mailto:golupau@santamaria.vic.edu.au]
<br>
<b>Sent:</b> Thursday, 6 December 2012 5:47 PM<br>
<b>To:</b> Year 12 IT Applications Teachers' Mailing List<br>
<b>Subject:</b> Re: [Year 12 IT Apps] ICT Technical Support</span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Hi Jarrod,</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">We now have 3 IT guys full time.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">1 looks after the technical side such as admin/network/security etc (he’s been around 10+ years)</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">This year we’ve employed the other two who man a help desk that staff and student go to for IT help.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Next year, about 920 iPads, (about 460 more than this year), 3 computer rooms (29 in each), about 10 CoWs with 15 laptops in each and about 80 staff laptops.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">It’s a lot to look after and they do a great job.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Regards</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Paul Golub</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Santa Maria College</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">50 Separation St</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Northcote 3070</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">9489 7644</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">
<a href="mailto:itapps-bounces@edulists.com.au">itapps-bounces@edulists.com.au</a> [<a href="mailto:itapps-bounces@edulists.com.au">mailto:itapps-bounces@edulists.com.au</a>]
<b>On Behalf Of </b>Robinson, Jarrod J<br>
<b>Sent:</b> Thursday, 6 December 2012 12:41 PM<br>
<b>To:</b> Year List<br>
<b>Subject:</b> [Year 12 IT Apps] ICT Technical Support</span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt; font-family:"Calibri","sans-serif"; color:black">Sorry for the unrelated topic however I couldn't think of a more appropriate place for assistance with my question.</span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt; font-family:"Calibri","sans-serif"; color:black"> </span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt; font-family:"Calibri","sans-serif"; color:black">Im wondering what provision for ICT Technical Support schools currently have. By this I'm specifically referring to ;</span></p>
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<li class="MsoNormal" style="color:black"><span style="font-size:10.5pt; font-family:"Calibri","sans-serif"">The status of the staff member/s involved in the job? Are they a full time technician or part teacher role</span></li><li class="MsoNormal" style="color:black"><span style="font-size:10.5pt; font-family:"Calibri","sans-serif"">The number of machines they service and support throughout the school</span></li></ul>
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<p class="MsoNormal"><span style="font-size:10.5pt; font-family:"Calibri","sans-serif"; color:black">Any help would be appreciated</span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt; font-family:"Calibri","sans-serif"; color:black"> </span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt; font-family:"Calibri","sans-serif"; color:black">Thanks</span></p>
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<p class="MsoNormal"><i><span style="color:black"> </span></i></p>
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<p class="MsoNormal"><img width="107" height="112" src="cid:image005.png@01CDD459.E9E6D750" align="left" hspace="9"><b><i><span lang="EN-US" style="font-size:9.0pt; font-family:"Calibri","sans-serif"; color:#000B38">Jarrod Robinson</span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:9.0pt; font-family:"Calibri","sans-serif"; color:#000B38">Physical Education Teacher</span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:9.0pt; font-family:"Calibri","sans-serif"; color:#000B38">Boort District School</span></i></b></p>
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<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:9.0pt; font-family:"Calibri","sans-serif"; color:#000B38">Malone St, Boort</span></i></b></p>
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<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:9.0pt; font-family:"Calibri","sans-serif"; color:#000B38">Victoria, Australia 3537 </span></i></b></p>
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<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:9.0pt; font-family:"Calibri","sans-serif"; color:#000B38">T +61 3 54552201 </span></i></b></p>
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<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:9.0pt; font-family:"Calibri","sans-serif"; color:blue"><a href="mailto:robinson.jarrod.j@edumail.vic.gov.au">robinson.jarrod.j@edumail.vic.gov.au</a> </span></i></b></p>
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<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:9.0pt; font-family:"Calibri","sans-serif"; color:blue"> <a href="http://www.boortds.vic.edu.au">www.boortds.vic.edu.au</a></span></i></b></p>
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<p class="MsoNormal"><span style="font-size:10.5pt; font-family:"Calibri","sans-serif"; color:black"> </span></p>
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<p><b><span style="font-size:10.5pt; font-family:"Calibri","sans-serif"; color:black">Important -
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