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<div dir="ltr"><font face="Tahoma" color="#000000" size="2">Hi Folks,</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2"> This is a very serious issue for all of us.</font></div>
<div dir="ltr"><font face="tahoma" size="2">I think we need a feedback form and specific data to be submitted to ensure we get the whole picture.</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">This is a strategic, tactical and operational discussion all meshed into one . It makes me a little frustrated when we use operational resourcing formula as the be all and end all.</font></div>
<div dir="ltr"><font face="tahoma" size="2">Who is thinking about the development and customisation of the "system" ? Surely not the routine support person who fixes printers, USB drives, internet accounts, carries out backup recovery etc.
</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">To design or redesign a network is a heavy lifting activity. Consultants can be brought in , but does it align with the organisation's goals and objectives ?</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">I want to design a feedback form to get the right information.</font></div>
<div dir="ltr"><font face="tahoma" size="2">All input towards the design is welcome on or off list.</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">Best Wishes</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"> </div>
<div dir="ltr"><font face="tahoma" size="2">Kevork </font></div>
<div dir="ltr"> </div>
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<hr tabindex="-1">
<font face="Tahoma" size="2"><b>From:</b> itapps-bounces@edulists.com.au [itapps-bounces@edulists.com.au] On Behalf Of Kent Beveridge [kbeveridge@stbc.vic.edu.au]<br>
<b>Sent:</b> Thursday, 30 April 2009 8:57 AM<br>
<b>To:</b> Year 12 IT Applications Teachers' Mailing List<br>
<b>Subject:</b> [Year 12 IT Apps] Tech support summary...<br>
</font><br>
</div>
<div></div>
<div>
<div id="idOWAReplyText42426" dir="ltr">
<div dir="ltr"><font face="Arial" color="#000000" size="2">Would it be possible to publish a summary of the survey results when in about a week or so?</font></div>
<div dir="ltr"><font face="Arial" size="2">It would make good discussion with many school decision makers...mine included!</font></div>
<div dir="ltr"><font face="Arial" size="2">I for 1 would be interested in the summary.</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">The results and feedback so far are intrigueing and informative to compare my school with!</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Kent.</font></div>
<div dir="ltr"><font face="Arial" color="#000000" size="2"></font> </div>
</div>
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<div><font face="Arial" color="#000000" size="2">
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><i><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" color="#0000ff"><font size="2"><strong>Kent Beveridge</strong>,</font></font></span></i></div>
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><i><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" color="#0000ff" size="2">I.C.T. co-ordinator</font></span></i></div>
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><i><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" color="#0000ff" size="2">St. Brigids Catholic Sec. College</font></span></i></div>
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" size="2"><em> </em></font><a href="http://www.stbc.vic.edu.au/" target="_blank"><font face="Times New Roman" size="2"><em>http://www.stbc.vic.edu.au/</em></font></a></span></div>
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><i><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" color="#0000ff"><font size="2">Horsham
<span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" color="#0000ff"><em>Ph (03) 5382 3545</em></font></span></font></font></span></i></div>
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><i><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" size="2"><a href="mailto:kbeveridge@stbc.vic.edu.au">kbeveridge@stbc.vic.edu.au</a></font></span></i></div>
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><i><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" color="#ff00ff"></font></span></i></div>
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><i><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" color="#800080">“This email and any attachments may be confidential.<span>
</span>You must not disclose or use the information in this email if you are not the intended recipient.<span>
</span>If you have received this email in error, please notify us immediately and delete the email and all copies.<span>
</span>The School does not guarantee that this email is virus or error free.<span>
</span>The attached files are provided and my only be used on the basis that the user assumes all responsibility for any loss, damage or consequence resulting directly or indirectly from the use of the attached files, whether caused by the negligence of the
sender or not.<span> </span>The content and opinions in this email are not necessarily those of the School.”</font></span></i></div>
</font></div>
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<div dir="ltr"><br>
<hr tabindex="-1">
<font face="Tahoma" size="2"><b>From:</b> itapps-bounces@edulists.com.au on behalf of Kent Beveridge<br>
<b>Sent:</b> Wed 4/29/2009 9:34 AM<br>
<b>To:</b> Year 12 IT Applications Teachers' Mailing List<br>
<b>Subject:</b> RE: [Year 12 IT Apps] OT: Tech support <br>
</font><br>
</div>
<div dir="ltr">
<div id="idOWAReplyText43382" dir="ltr">
<div dir="ltr"><font face="Arial" color="#000000" size="2">3 Techies! impressive.</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">1.</font></div>
<div dir="ltr"><font face="Arial" size="2">370.</font></div>
<div dir="ltr"><font face="Arial" size="2">80+40mobile</font></div>
<div dir="ltr"><font face="Arial" size="2">Our techie does the lot generally as challenged.(time permitting).</font></div>
<div dir="ltr"><font face="Arial" color="#000000" size="2"></font> </div>
</div>
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<div><font face="Arial" color="#000000" size="2">
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><i><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" color="#0000ff"><font size="2"><strong>Kent Beveridge</strong>,</font></font></span></i></div>
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><i><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" color="#0000ff" size="2">I.C.T. co-ordinator</font></span></i></div>
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><i><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" color="#0000ff" size="2">St. Brigids Catholic Sec. College</font></span></i></div>
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" size="2"><em> </em></font><a href="http://www.stbc.vic.edu.au/" target="_blank"><font face="Times New Roman" size="2"><em>http://www.stbc.vic.edu.au/</em></font></a></span></div>
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><i><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" color="#0000ff"><font size="2">Horsham
<span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" color="#0000ff"><em>Ph (03) 5382 3545</em></font></span></font></font></span></i></div>
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><i><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" size="2"><a href="mailto:kbeveridge@stbc.vic.edu.au">kbeveridge@stbc.vic.edu.au</a></font></span></i></div>
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><i><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" color="#ff00ff"></font></span></i></div>
<div class="MsoNormal" style="MARGIN: 0cm 0cm 0pt 42.55pt"><i><span lang="EN-AU" style="FONT-SIZE: 12pt"><font face="Times New Roman" color="#800080">“This email and any attachments may be confidential.<span>
</span>You must not disclose or use the information in this email if you are not the intended recipient.<span>
</span>If you have received this email in error, please notify us immediately and delete the email and all copies.<span>
</span>The School does not guarantee that this email is virus or error free.<span>
</span>The attached files are provided and my only be used on the basis that the user assumes all responsibility for any loss, damage or consequence resulting directly or indirectly from the use of the attached files, whether caused by the negligence of the
sender or not.<span> </span>The content and opinions in this email are not necessarily those of the School.”</font></span></i></div>
</font></div>
</div>
<div dir="ltr"><br>
<hr tabindex="-1">
<font face="Tahoma" size="2"><b>From:</b> itapps-bounces@edulists.com.au on behalf of Brendyn Hancock<br>
<b>Sent:</b> Wed 4/29/2009 8:27 AM<br>
<b>To:</b> Year 12 IT Applications Teachers' Mailing List<br>
<b>Subject:</b> RE: [Year 12 IT Apps] OT: Tech support <br>
</font><br>
</div>
<div>
<div class="Section1">
<p class="MsoListParagraph">1. 3 techs</p>
<p class="MsoListParagraph">2. 950</p>
<p class="MsoListParagraph">3. 300</p>
<p class="MsoListParagraph">4. All system packages, most applications, all web based, MS Server, linux etc</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Brendyn</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Brendyn Hancock</p>
<p class="MsoNormal">ICT Manager</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Nagle College</p>
<p class="MsoNormal">Bairnsdale</p>
<p class="MsoNormal">51526122</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
<div>
<div>
<p class="MsoNormal"><b>From:</b> itapps-bounces@edulists.com.au [mailto:itapps-bounces@edulists.com.au]
<b>On Behalf Of </b>O'Grady, Liam A<br>
<b>Sent:</b> Tuesday, 28 April 2009 9:10 PM<br>
<b>To:</b> Year 12 IT Applications Teachers' Mailing List<br>
<b>Subject:</b> [Year 12 IT Apps] OT: Tech support </p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Hi Everyone,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Since a lot of us are involved in running IT at our schools I was hoping to share ideas/stats about how different schools manage technical support and what sort of support is required. In particular I am after answers to the following questions:</p>
<p class="MsoListParagraph">1. How many IT support technicians you have?</p>
<p class="MsoListParagraph">2. How many students?</p>
<p class="MsoListParagraph">3. How many computers?</p>
<p class="MsoListParagraph">4. How many different technologies your technicians support – eg. timetable package, intranet server, webserver, pcs, macs, linux, ..</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Thank-you</p>
<p class="MsoNormal">Liam</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><b>Liam O’Grady</b></p>
<p class="MsoNormal">ICT Coordinator and Teacher (Maths and IT)</p>
<p class="MsoNormal">Brunswick Secondary College</p>
<p class="MsoNormal">Dawson St, Brunswick 3056</p>
<p class="MsoNormal">School Reception: 9387-6133</p>
<p class="MsoNormal">Email: <a href="mailto:o'grady.liam.a@edumail.vic.gov.au">o'grady.liam.a@edumail.vic.gov.au</a></p>
<p class="MsoNormal"> </p>
<p><b>Important - </b>This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether
caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender,
and not necessarily those of the Department of Education and Early Childhood Development.</p>
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IT Applications Mailing List kindly supported by <br>
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</a>- Victorian Curriculum and Assessment Authority and <br>
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</a>- Victorian Curriculum and Assessment Authority and <br>
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