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<div class=Section1>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo3'><![if !supportLists]><span
style='color:#1F497D'><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>.65 (2 techies 1 x 3
days a week school paid 1 x .5 day department provided)<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo3'><![if !supportLists]><span
style='color:#1F497D'><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>205 students<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo3'><![if !supportLists]><span
style='color:#1F497D'><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>100 for computers 20
staff and iwbs<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo3'><![if !supportLists]><span
style='color:#1F497D'><span style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>Pcs, notebooks, iwbs
<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><i><span style='font-size:18.0pt;font-family:"Arial","sans-serif";
color:navy'>Ian Clare</span></i></b><span style='font-size:12.0pt;font-family:
"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>ICT Co-ordinator</span><span style='font-size:12.0pt;font-family:
"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Casterton Secondary College</span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>27 Mt Gambier Road</span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Casterton 3311</span><span style='font-size:12.0pt;font-family:
"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Ph 03 5581 1588 Fax 03 5581 1518 </span><span style='font-size:
12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>e-mail <a href="mailto:clare.ian.j@edumail.vic.gov.au"
title="mailto:clare.ian.j@edumail.vic.gov.au"><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'>clare.ian.j@edumail.vic.gov.au</span></a></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> O'Grady, Liam A <br>
<b>Sent:</b> Tuesday, 28 April 2009 9:10 PM<br>
<b>To:</b> Year 12 IT Applications Teachers' Mailing List<br>
<b>Subject:</b> [Year 12 IT Apps] OT: Tech support <o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Hi Everyone,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Since a lot of us are involved in running IT at our schools
I was hoping to share ideas/stats about how different schools manage technical
support and what sort of support is required. In particular I am after answers
to the following questions:<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>How many IT support technicians you have?<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>How many students?<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>How many computers?<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>How many different technologies your technicians
support – eg. timetable package, intranet server, webserver, pcs, macs, linux,
...<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thank-you<o:p></o:p></p>
<p class=MsoNormal>Liam<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b>Liam O’Grady<o:p></o:p></b></p>
<p class=MsoNormal><span style='font-size:10.0pt'>ICT Coordinator and Teacher
(Maths and IT)<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt'>Brunswick Secondary College<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt'>Dawson St, Brunswick 3056<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt'>School Reception: 9387-6133<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt'>Email: <a
href="mailto:o'grady.liam.a@edumail.vic.gov.au">o'grady.liam.a@edumail.vic.gov.au</a><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<p><b>Important - </b>This email and any attachments may be confidential. If
received in error, please contact us and delete all copies. Before opening or
using attachments check them for viruses and defects. Regardless of any loss,
damage or consequence, whether caused by the negligence of the sender or not,
resulting directly or indirectly from the use of any attached files our
liability is limited to resupplying any affected attachments. Any
representations or opinions expressed are those of the individual sender, and
not necessarily those of the Department of Education and Early Childhood
Development.<o:p></o:p></p>
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<p></p><p><b>Important - </b>This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education and Early Childhood Development.</p>
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