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<p class=MsoNormal>Hi Everyone,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Since a lot of us are involved in running IT at our schools
I was hoping to share ideas/stats about how different schools manage technical
support and what sort of support is required. In particular I am after answers
to the following questions:<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>How many IT support technicians you have?<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>How many students?<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>How many computers?<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>How many different technologies your technicians support
– eg. timetable package, intranet server, webserver, pcs, macs, linux, ...<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thank-you<o:p></o:p></p>
<p class=MsoNormal>Liam<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b>Liam O’Grady<o:p></o:p></b></p>
<p class=MsoNormal><span style='font-size:10.0pt'>ICT Coordinator and Teacher
(Maths and IT)<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt'>Brunswick Secondary College</span><span
style='font-size:10.0pt'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt'>Dawson St, Brunswick 3056<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt'>School Reception: 9387-6133<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt'>Email: <a
href="mailto:o'grady.liam.a@edumail.vic.gov.au"><span style='color:blue'>o'grady.liam.a@edumail.vic.gov.au</span></a><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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<p></p><p><b>Important - </b>This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education and Early Childhood Development.</p>
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